Category: | Hair care, |
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Address: | 587 Washington St, Whitman, MA 02382, USA |
Postal code: | 02382 |
Phone: | (781) 447-1100 |
Website: | http://www.johnrussellstudio.com/ |
Monday: | Closed |
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Tuesday: | 9:00 AM – 8:00 PM |
Wednesday: | 9:00 AM – 8:00 PM |
Thursday: | 9:00 AM – 8:00 PM |
Friday: | 9:00 AM – 8:00 PM |
Saturday: | 9:00 AM – 3:00 PM |
Sunday: | Closed |
Kelly was an amazing masseuse, easily the best massage I’ve ever had. I left feeling like a whole new person. Booked again for next month and I have a feeling it will be a regular thing! So glad this salon is right down the street from me. Highly recommended!
If I could give this more stars I would! Kelly Robinson is the best Masseuse there is. I've gone a couple times and every time I'm asked "what's going on!?" She's happy to listen to what has been ailing me - focusing on areas I didn't know needed attention.
MY BIGGEST RECOMMENDATION:: Go for the 1.5 hour :)
***WELL WORTH IT!****
I’ve been coming here for well over ten years and I have always had great service. I’ve been to every stylist, and each one of them goes above and beyond when doing my hair. I am not an easy person to work on, I’m very anxious and I move around, complain about the capes, and always have a million drinks and candies to have during my services. Everyone works around me in that aspect and they don’t bat an eye.
There was a new stylist who took my blonde hair to a denim grey color and when we rinsed and blow-dried, it was green! I was so shocked that I cried. He realized that it may have been a chemical reaction from the medications I take and the owner, John, immediately had a color stripping agent put into my hair and the issue was resolved on the spot. John had clients, everyone had clients, but they all took time coming back and fourth to figure out the best solution. It was a busy day before Thanksgiving and they made sure I walked out feeling confident, and I did!
They all have also had no issues resolving some not so great choices of color I’ve done on myself at home. Most salons don’t dare touch at home color jobs, or have a scary price point to do so. I’ve never been turned down and I’ve never had to burn any serious holes in my pocket. Even after not coming in for months, or a year, at a time. They are always willing to put in some (serious) work and make me feel great.
I will always-and I always do-suggest people come here for their hair needs. Not only hair, but massage and nails too. All around everyone is amazing, accommodating, and helpful.
Thanks for years of beautiful hair!
I have known the owner for several years. He has a great business and the customer experience is a high priority to him. His support staff and stylists go above and beyond for myself and my family. I recently had my hair done and it's looks fabulous! This will always be my go to salon.
Absolutely love John Russell Studios and would not trust anyone else. I have been coming here for years even after relocating to the Cape. The staff are always friendly and professional. As for the comment that left a 1 star review, Robin has been my go-to.. she is very kind, very professional and has never made me feel uncomfortable.