Sandalwood Village Assisted Living

My grandma came here, initially for respite and some PT. The idea was she would stay for a few weeks, get her strength back and return home. Due to her advancing dementia, she ended up living here for seven months.

She passed yesterday but the care she received at Sandalwood (formerly Serenity) was wonderful. It gave both my grandpa and I peace of mind knowing she was watched over and cared for with respect. Most of the staff genuinely cares about their residents and the families too. My grandpa was visiting daily and the care was consistent. If any issues came up the management was understanding and quickly worked to resolve them.

If you have a loved one with Alzheimer’s/dementia/a cognitive decline I would absolutely recommend Sandalwood.

Hard to find, since they sit way off the road behind a bingo place.

My mother was there 5 years and we rarely had any complaints. Everyone, right down to the cook, was warm, attentive & caring. They treated her like family and did a great job. Never once did we see a suspicious mark on her body or a neglected mess or hygiene problem.

But, since adding on the new section of the building, it has become much more difficult to get anyone to answer the phone or the doors! I suspect they're probably understaffed.

Also, they're a bit inefficient with the laundry service, as many times mom's clothes would dissappear or she'd have clothes in her room that didn't belong to her.

They were expensive, as all these type of businesses are, but they were WAY more reasonable then most others. It's small and intimate, a no frills kind of place that was perfect for someone like my mother who had advanced dementia and did nothing all the time.

Diet was fantastic as all is prepared in-house.

When my mom passed, move out was a breeze, as they took as a donation to other patients anything we didn't want to take, which was pretty much everything including her furniture & clothes.

I hope the new management (under the new name) as well as they're expansion to a 50 bed facility doesn't change this place from the wonderful home that Serenity Village was.

Great place for loved ones to live. Staff is very attentive 😇