Category: | Store, Car repair, |
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Address: | 34410 Southbound Gratiot Ave, Clinton Twp, MI 48035, USA |
Postal code: | 48035 |
Phone: | (586) 790-3500 |
Website: | http://www.fivestarsautocare.com/ |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 4:00 PM |
Sunday: | Closed |
I started having problems with the vehicle I bought from Carvana an hour after I got it home. Thank goodness their vehicles have a 100 day warranty. Five Starts Auto was the top recommended repair shop that accepts the warranty. From the very beginning Nick treated me like family. I felt like I had know him all my life. He is amazing with the warranty and knows what he is doing for sure. My vehicle had to go back to the shop 4 or 5 times and every single time Nick got it covered under warranty, even things I would not have expected to get covered. After over $5200 in work, ALL covered under warranty, my vehicle is finally working like it should have been the day I picked it up. Everyone at Five Starts Auto is very helpful and personable, but Nick goes above and beyond. I always say if you don't like your job, don't do it because customer service is so important. If you are rude to me I will make you wish you had put yourself in check. Five Stars NEVER made me feel like I needed to pounce. LOL... Thanks to everyone for being a super productive and much needed member of society!
A drunk driver hit my new, parked car, outside my house on memorial day 2023. Affected my front left tire and door and sides the worst. It’s been about 2/3 weeks of me not having a car, but I picked up my 100% fixed car today!!! I don’t think 5 star auto ever specialized specifically in collision damage, but you’d SURELY think they did- with what AMAZING job they did. They can do ANYTHING. The drunk driver RUINEDD my Ford Edge and they (Nick had awesome communication the whole time, I can be finicky with anxiety) fixed it brand brand new back to how it originally looked and ran. They also did a complimentary vacuuming/ cleaning. Be safe guys, and make sure you have insurance. Saved me over 6k in damages.I will include a Before picture of what they fixed. Now it looks and runs just fine, even better than before.
They charged me half the price of where I usually get my oil changed. They are super friendly and not pushy. I had a great experience. Oil change, front brakes and two new tires! I recommend them and tell them Angela sent you!