Decorative Stitch

They had all the color selections I needed in both thread and fabric.

I always enjoy my trips to Decorative Stitch. I found exactly what I was looking for and more!

I signed up from North Carolina for a Zoom class scheduled for late in January by Decorative Stitch. Part of the preparation was to phone the shop to order my materials. They were very helpful on the phone and very efficiently took my credit card information and address to mail me my supplies. I received the supplies within a few days via FedEx; very carefully packaged and very nicely organized with a cover letter on top instructing me of next steps. I'm really looking forward to the class now, because they handled the distance set-up process so flawlessly.

This is a class act. As a sales professional for over 40 years keeping in touch or responding to customers is an absolute "must". Whatever my question...need a certain foot for my machine, when are the next classes, how much does it cost, do you have XX available in the store, can you check on that product? ANYTHING, I get a reasonable response. Usually they provide the answer quickly OR the actually call me back! (in a good time frame). Quality too! Great materials, good selection, Covid operations very meticulous and OPTIONS for help, virtually or otherwise. Had some VERY bad experiences w/other stores. Not this one AND their repair person is top notch. He fixed what I thought was a trashed machine that another dealer (where I had purchased it) tore it apart to "fix" it then returned it in pieces saying I had ruined it! $120 later they had TOTALLY cleaned and repaired it! Runs like a charm. They KNOW their products. SO enjoying my new Ariel machine and the classes I've been able to attend/view so far! SWEET SWEET, KIND PEOPLE.

This is the best quilt shop around! They have a great selection of fabrics and they sell accuquilt supplies and many other supplies. They also offer classes. The owner and staff are super friendly and helpful. They always go out of their way to help you find what you're looking for. The owner let our girl scout troop come in a couple of years ago and use all of their machines to sew pillow case dresses for our bronze award service project. Wonderful place!