Category: | Store, Health, |
---|---|
Address: | 1314 N Telegraph Rd, Monroe, MI 48162, USA |
Postal code: | 48162 |
Phone: | (734) 243-0960 |
Website: | https://www.svsvision.com/ |
Monday: | 9:00 AM – 8:00 PM |
---|---|
Tuesday: | 9:00 AM – 6:00 PM |
Wednesday: | 9:00 AM – 6:00 PM |
Thursday: | 9:00 AM – 6:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 6:00 PM |
Sunday: | Closed |
Customer Service at SVS is excellent and should be acknowledged. The staff, from the desk receptionist to the employee who assisted me in selecting my new eyeglasses, to the optometrist who performed my exam were polite, accommodating, and knowledgeable. They made the extra effort to ensure that I was comfortable and answered all my questions about what I thought would be an overwhelming experience. This was my first experience with SVS Vision, and I thank the entire staff for their professionalism and will definitely return to SVS Vision for all my future eyewear needs.
My experience was great! They helped pick out a pair of glasses that are going to be perfect and liked that they gave me their honest opinion. Very friendly and made my visit very comfortable.
My trip was so fast and easy. Everyone was polite and friendly. They ordered my replacement glasses with no problems and they arrived so fast, which I was thankful for after breaking my glasses and dealing with headaches from not having them. I was in and out to pick them up in less than 10 minutes.
I was extremely late for my appointment but SVS folks were able to accommodate me with just a few minutes wait. Exam with 2 different doctors was virtual but I felt comfortable with the results. Their choice of designer frames was much better than most optometrists. They had a good discount going on at the time and I was able to get Nautica regular glasses and Ray-Ban polarized sunglasses cheaper than my last pair of just regular frames and lens.