Category: | Moving company, Storage, |
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Address: | 3660 Lapeer Rd, Auburn Hills, MI 48326, USA |
Postal code: | 48326 |
Phone: | (844) 611-4582 |
Website: | http://www.upack.com/moving-companies/michigan/auburn-hills |
Overall great experience but not without some pointers I can provide. Keep checking prices as they can be volatile. I figured it close to the same price a renting a truck and driving with the cost of fuel. So close, it was worth a few less cubic feet of moving area.
My origination driver dropping off and picking up was spectacular. High degree of personal and professional care. The destination driver shook the box a bit much for my comfort - you raised it higher than needed so he could see under it and tipped back and forth - bro - it's a fulcrum at work - higher it goes the more travel distance in the back and forth tipping.
Pro tip. Pad, pad, pad. Some stuff was scuffed but I have to own that as a padding failure. Were I did pad properly, zero issues.
Storage Fees - They significantly beat their website estimates for travel time and wanted to charge storage at the destination. I had to call customer service (who was wonderful) and they worked it out. They say no added fees, hidden charges, but watch out for storage time that is in the contract. Again customer service worked it out so I'm happy to give them a 5 star review.
In the end, I'd use them again. I have no issues with recommending others mindfully check them out and read everything. Compared to other stories, I think I came out excellent.
It was awesome only having to drive my car on a DIY move (no company reimbursement). It was awesome having driveway to driveway experience. It was awesome I didn't have to be here for final pick up. On pick up, a pool builder blocked my driveway. I had to call and reschedule their pickup. It wasn't a problem. Super awesome staff all the way around.
Best choice on earth for a move! Great price, easy to use and keeps your items safe!
The drop offs and collection went very smoothly and in a timely manner also!! Very impressed and would highly recommend
U-Pack was amazing to work with. I was so annoyed with all the other companies trying to up sell me or giving false pricing. There are no games or gimmicks with U-Pack. The people I worked with were always so incredibly nice and helpful. Our move even changed and they were easy to help us change and wait until we were ready. I am so thankful for U-Pack and would recommend them for any move!
UPack provided very nice services. The persons in headquarter and local offices (both in Michigan and California) as well as the drivers to deliver and pick up the trailer were all friendly, professional and knowledgeable. Our move was smooth and on time. Everything happened as scheduled and UPack sent status update in a timely manner. We would strongly recommend UPack for long distance moving.