Category: | Store, |
---|---|
Address: | 24436 John R Rd, Hazel Park, MI 48030, USA |
Postal code: | 48030 |
Phone: | (248) 549-3330 |
Website: | http://www.ampbros.com/ |
Great guys . Bought 2 e bikes in 3 years. I appreciate their problems: service; sell ; answer the phones . It can be as tough for the customer as the owner. Finding experienced help even tougher so you end up doing it yourself. I've always got good direction on anything in the store and was happy with my purchase. E bikes can have issues such as a battery. Its not under warranty but you can't blame the store.
Very helpful in fixing my son's bike during the pandemic of all times. While places closer to us are open again for repairs, we will continue to make the drive to them.
Excellent customer service!
I have all of my ebike service done at this shop. True professionals that know what they're doing and take pride in their work.
the fourth e-bike i bought from the Amp Brothers since 2012 needed some service after a year of fun rides on bumpy trails. The battery came loose and made only intermittent contact which in turn blew the motor controller. Bracing for a long wait for part orders i dropped my bike off on John R.
But I was totally floored when I got a phone call next day: Motor controller was in stock and I could pick up my bike in the afternoon. This is an example of good customer service. Guess where I buy my next bike.