Category: | Restaurant, |
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Address: | 44175 W 12 Mile Rd, Novi, MI 48377, USA |
Postal code: | 48377 |
Phone: | (248) 465-7777 |
Website: | http://www.blackrockrestaurants.com/ |
Monday: | 11:00 AM – 10:00 PM |
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Tuesday: | 11:00 AM – 10:00 PM |
Wednesday: | 11:00 AM – 10:00 PM |
Thursday: | 11:00 AM – 10:00 PM |
Friday: | 11:00 AM – 10:00 PM |
Saturday: | 11:00 AM – 10:00 PM |
Sunday: | 11:00 AM – 10:00 PM |
I was a first timer..food was really good! Ribs and Volcano shrimp. Staff was pleasant. Waitress did a checkup on us after food was served. I count that in my good service checklist. I will return to try more menu items. Did not try the steak on the rock yet. Which is what they are known for...it was a quick visit.
So wanted to rate this place and give them four stars. I'd love to give them five but this is one of 10 times being here that the service was actually good or didn't suck. Honest to God. The bar here has been set so low for me. I've waited one to one and a half hours just to get food served on the table. But let's get back to the review of four stars. Our waitress and I don't remember her name. I'm sorry but she did a spectacular job so kudos to her. The food here is always consistent and you cook it yourself. So if it's bad you got nobody to blame but yourself. I definitely would recommend this place but I would like to let everybody know that plan on service being mediocre and they're busy and very understaffed and honestly that's not their fault but check it out
Well this is going to be a long post with pics! I haven’t ever had a better customer service and fine dining experience that is well worth the price. Maryanna Deli FOH Manager is super at what she does .. welcoming all the guests making sure everything is to customer perfection with the best smile ! and Ben makes sure the kiddos are beyond entertained making adulting a little easier this mommy’s weekend! If you haven’t been here let me encourage you that you’ll be surprised with this incredible experience! The drinks are out of this world with happy hour during the week and Sunday 3$ drinks .. Long Island mimosa and one more I can’t remember because their martinis are the best and I already had a few .. see pics .. though we live in Ohio .. this place has my dining heart for steak! We will be back! And yes this lava rock cooks each piece to personal perfection!
My first time enjoyed the experience of cooking on a hot 🔥 rock that stayed hot . The entire staff was on point with excellent service. My grandkids and I ate inside the outdoor heated dining room. Clean and very kid friendly. Bar area seating with big TV's playing sports or whatever you want to see. The menu is pricey and has plenty of affordable meals and appetizers