Category: | Gas station, Atm, Convenience store, Store, |
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Address: | 2020 S Rochester Rd, Rochester Hills, MI 48307, USA |
Postal code: | 48307 |
Phone: | (248) 413-5503 |
Website: | https://find.shell.com/us/fuel/12735137-2020-s-rochester-rd |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
I have been going to the gas station for about 3 years now . My experience has always been a good one , however my experience has gotten greater and better the past year , after they hired a new guy Nash , I mean he is super cool , very good with me and all the customers , always smiling and being polite with the customers myself included . He has trained other guys who turned out to be cool and good employees, when I mean cool I mean they are real people , they don’t pretend to be genuine , but they are and he is himself , as a continuing customer he is always getting lots of thanks , smiles and appreciation. That’s what anyone wants from customer service . Not pretending to be nice , but being nice and funny and good with the customers cause that’s who he is . I may have become a customer and friend with everyone there , however my true appreciation is with and to Nash . I have absolutely everything good to say about him , and not one thing less of a 10 In customer service and care ! He has been a real help to me in all ways , going above and beyond his means always . And like I said it , he does it for everyone . I like Naz , Bob , Shawn , Scott and Nick , and so many others who have come and gone through the past years ! But in all fairness and honesty Nash has stood out for me . Thank you Nash for always being a great employee and also a great and true friend . I appreciate you brother ! And I feel its right to give the consideration and respect back to you that you give others and also have and continue to give me through the past year ! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 7 stars Nash for your great service , kindness , and care and friendship , you always give everyone a reason to smile and be happy coming to the store and always coming back !
I frequently go to this gas station throughout the week. The inside is extremely clean and well organized, and the customer service is phenomenal. There are two people in particular, Nick and Nash, that will be working when I stop in. Both of them go way above and beyond their job. Each of them remember you by name, remember your order, and ask how you are each time. They even will follow up on things in your life and things you have previously mentioned. I look forward to talking with either of them each time I’m there. I have not ever had this great of customer service from any other gas station.
Nice people own and operate this store. Always polite. Remembers you and what you like to buy. Always fast service. Dont get much better than that at gas stations.
I make it a priority to stop here at least three times a week just so I can catch up with whoever is working. Everyone of these employees are beyond respect and considerate. Nick is amazing. He is always asking how I’m doing and same with the other employees. That not only makes my days better by being so kind, they make a difference with how above and beyond they go with customer service. The store is stocked with a great liquor and beer selection as well.