Category: | Insurance agency, |
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Address: | 5660 Dixie Hwy Ste 1, Waterford Twp, MI 48329, USA |
Postal code: | 48329 |
Phone: | (248) 623-0878 |
Website: | https://www.larryagent.com/?cmpid=gvyg_blm_0001 |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
If you want an insurance agent who will actually care for you and your family, this is the place to go. Kudos to Ashley for getting us through our recent auto accident and getting our lives back together. Could not have done this without her! There is no way to thank her enough for all the TLC to get us through a difficult time.
My wife and I first met Larry in 2001 when we purchased a home in Waterford. We were transferring our vehicles and getting a new homeowners policy. We followed his recommendation for the home owners policy after he pointed out saving a few bucks here and there may end up costing us much more down the road if something were to happen. That was the best advice we ever followed. We've had claims over the years and always received prompt and courteous service whether for our vehicles or home.
But in 2018 our house caught fire. My wife was still recovering from cancer surgery so it hit her especially hard. She called Larry to let him know what was happening, and while the fire was still being extinguished, Larry showed up at our home (and on a Sunday). Mind you, he did not know about my wife's condition, but his showing up like that to assist us helped calm my wife (me too)! We went to his office. He reassured us about getting things in order to rebuild, gave us a check to help us get settled into a motel, and then continued to help us throughout the whole ordeal. If that's not like a good neighbor (pun intended), nothing is. I would recommend Larry, his agency, and State Farm to anyone and everyone!
It's a once in a lifetime event to find an employer who so genuinely cares for his employees and policy holders. Larry is incredibly generous and giving to his staff and community. One would be hard pressed to find a more fluent agent that is so well versed on all aspects of insurance and Michigan insurance laws.
Going to work is never a chore, it is a pleasure, even on the busiest of days.
Larry always goes above and beyond for his policy holders when given the chance. He will fight tooth and nail to make sure their every need is cared for and that they are happy with their coverages and service. Sometimes we get clients with issues beyond our control who refuse to accept our help and support; clients that choose to leave a negative review because they were friends with a staff member that is no longer employed with us. This is always unfortunate as Larry will make every attempt to rectify situations where a customer may be dissatisfied. He absolutely encourages clients to call and have a conversation if an issue is ever present, yet, on rare occasion, a client refuses to discuss their issues and leave biased reviews based on inaccurate information.
If you want an insurance agent that whole heartedly cares about your family's well-being, the customer service you receive and the communities he serves, you'll find none better than Larry Lukovich.
Very polite and helpful when we call. I'd give them a 5-star rating but I've never had to file a claim with them so I have no idea how responsive State Farm would be then. But so far the agent and employees are top-notch