Potbelly

They accidentally swapped sandwiches inside delivery bags. When I explained that I was on my lunch break at work, the GM, Anthony, totally made it right. He went above and beyond to make sure I got food during my long shift. He even threw in a cookie and a coupon. Im moving far from a Potbellys in a few days and will really miss it. You guys totally rescued my last day at work! I microwaved the cookie and totally recommend

This place is amazing. I accidentally ordered online to the State Street location but thought I'd ordered here and was on my lunch break (limited time!). Seeing my panicked face, a young man who appeared to be the manager told me to show him my receipt and he'd replace the order there. They were quick and kind, and the food was delicious, as always. I didn't have cash for a tip so I felt awful, but the same young man was graceful and unbothered by that. You've earned a customer for life with this exceptional customer service. Potbelly, give these associates a raise!!

I do doordash to this place all the time and I love the energy and the attitude of the employees,I got some ice cream from stone cold on the left xD, I’m actually vary amazed how good of a sub this is,Italian with mayo and Italian seasoning and it’s so good and spicy, love so much about this place and should be more popular :)