Michigan Schools and Government Credit Union

The experiences I have had with MSGCU has been so uplifting. From the first vehicle to the last vehicle I purchased through them. My go to branch person was Kelly Walker, now Kelly Collins. She made my experiences so easy and satisfying, that now that I have been with MSGCU I feel like she is a family member of mine. I tell people all the time about the time I wanted a vehicle. I had just paid off my truck and I saw a car I wanted, so I went to my branch to apply for a loan. Kelly was coming out of the door and I was going in, all I said was Kelly I saw a car I wanted, I swear she had my paperwork ready before I could get back to my job. She works miracles.The tellers are always so friendly regardless if they just met you or have known you for years. Oh, you asked if I would consider banking elsewhere, that would be a no. This credit union has me for life.

Kelly Collins has always been able to assist me with any problems I might have had from on line banking to applying for loans, Kelly has always had the right answer for any questions I’ve had, Very professional in every way of her job and very respectful in every sense of the word. “Bless you young lady” You have been an asset to my company as well.

Kelly Walker has been my GO TO for everything at my credit union... she has helped me build my credit, refinance my mortgage, refinance a vehicle loan, remodel my home, and set me up with my additional business account. I literally go to her for everything and she is super quick to help and guides me in easy steps. I LOVE HER! She is the main reason I stay with MSGCU.

I have been a member for a while now and I just have to say they get a 10 out of 10 for customer service. I have had interactions with the Assistant Bank Manager to the teller and they all treat me with respect, and always thank me for my business. The one person I would like to mention is Kelly Collins the Assistant Branch Manager. Kelly is your biggest asset, she is professional, personal, she makes you feel like you are the only customer she has. When people ask me about who I bank with I always refer them, we were referred by our daughter and we will continue to refer your credit union. Santa and Mrs. Claus love Michigan Schools and Government Credit Union.

Awesome Customer Service, unbeatable loan rates, friendly staff. I love this credit union and location. Been banking here for about 5 years. I've done 3 loan consolidations and I've been satisfied every single time. I don't plan on banking anywhere else.