Hals Auto Clinic - Northville

Helpful and friendly. Ran on time, but the waiting area was filthy. I’m not expecting like someone’s home, but come on. Spider webs under the coffee table with a bunch of insect corpses. Gross

Had a great experience at Hals Auto Clinic on 7 mile in Northville. I needed my my rear brakes pads & rotors replaced. I had received a quote from a Subaru dealership for this work that was several hundred $$ more than what Hal quoted me. I am a senior on a fixed income and I really appreciated their pricing for the same work. They even took a bit more off because I was able to use one of their coupons. The office staff was kind & explained all that needed to be done very clearly. I received communication by text & direct phone call about the progress of the work and pick up time. I would highly recommend Hals Auto!

Denise and Brandon helped us get a better quote fast. The wheel bearing was installed next day. Recommend Hals!!

Brandon at the front desk is incredibly helpful and friendly. Work was done without cutting corners and in a timely manner. I can't recommend Hal's enough, great people all around.

Review based solely on phone interaction. No repport built, no clear communication just here is the next 2 week out appointment...

Edit: Matt contacted me and made the situation right. Informed me of the information I was after and was willing to get my car looked at asap. Unfortunately, I was already at a nearby shop getting my brakes and rotors done. I appreciate the willingness to make it right, and for that, I will give Hals another chance when one of my cars is in need.