Category: | Health, |
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Address: | 14707 Northville Rd, Plymouth, MI 48170, USA |
Postal code: | 48170 |
Phone: | (734) 453-2600 |
Website: | https://storypoint.com/community/plymouth-mi/?utm_source=gmb&utm_medium=organic |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Independence Village was an answer to a prayer! After touring approximately 15 different communities, I decided to call IVP on the recommendation from another facility. From the first phone call with Raena, to Mary’s welcoming spirit on move in day, we have been more than pleased with the community. The employees take a personal interest in the residents. They are treated with kindness and care. The residents are happy and relaxed as are the employees. Look around and tour several communities and you will see a difference in IVP from the moment you walk in!
I usually do not write reviews but I want to provide a contrasting view to the recent unfairly critical review of this wonderful facility by a former dining room worker.
My mother and father lived in a spacious apartment there for two years and my father stayed on after my mother passed away last year. I visit almost daily and I can say that the facility overall is very well-maintained and clean. My father enjoys meals three times a day in a beautiful dining room that was formerly a ballroom (the building was previously a hotel). He is very discerning as to the quality of food and he has never complained about the food being badly prepared. The kitchen staff even recently won an award for their food.
The reviewer makes it seem that Independence Village is poorly run but, as a dining room worker, he is in no position to judge how the facility is managed overall or make general comments, whether good or bad. I can say that the core management and supervisory staff have been there for many years and work together like a family to provide the best possible experience for residents, who they also treat like family.
The many positive reviews are valid. I looked at many other facilities when deciding whether to have my father continue to stay at Independence Village and could not find any in Wayne or Washtenaw counties that provide such a strong sense of community and who have staff who are genuinely caring and committed to the well-being of all residents.
The setting, directly next to Hines Park in a former hotel with beautiful and spacious dining rooms that rival those in fine restaurants and resorts, cannot be found in institutional buildings that are often cramped with poor light and are far from nature. Residents can take walks in the large courtyard and around the building and be directly in touch with nature as Hines Park is their backyard. The apartments have very large windows, many with million-dollar views of the park and the Rouge River.
I cannot say whether Independence Village would be appropriate for a potential resident who has greater needs for assistance. This would depend on their needs and can be explored with the care agency that is onsite 24-hours to help those who cannot live independently. But I can strongly recommend that you put Independence Village on your shortlist of facilities to visit and directly experience all that is offered there by meeting with staff and taking a tour.
It would be very unfortunate if one questionable review by a disgruntled former dining room server prevents people from discovering a place that could provide a genuine sense of community and become a loving home.
I get the pleasure to come into work everyday at Independence Village. IVP is a special community full of positive,loving staff, and tons of great residents. Excellent food and fun activities all day, everyday.
I get to witness first hand a community of people thriving together each and every day. If you are looking into various senior living options, I highly recommend visiting Independence Village of Plymouth. I can understand that a 5 star review from an employee might seem biased, which is fair, but I would encourage you and your family to stop in and feel it for yourself.
The staff here is caring and wonderful. Debbie Hall goes above an beyond for you. Its very clean, the food is great, especially the Brownies. Lots of activities for the residents to do. The main lobby is cozy with the fireplace and the bird reserve is delightful in the winter when you cant go out side and bird watch. It is also nice that they have a hair salon right on site my grandma was blind and this made is easier to get her hair done by not having to leave the building. I also appreciate that IVY does a lot of community outreach and they take the time to interact with the entire community and sponsor events.
Independence Village is a life-saver for the residents. You can feel the difference from other senior living communities the moment that you walk in the door. The staff is welcoming and the residents have become each other's family. I would highly recommend this community to any senior, family member or potential employee.