Category: | Electronics store, Store, |
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Address: | 20600 Eureka Rd #100, Taylor, MI 48180, USA |
Postal code: | 48180 |
Phone: | (800) 252-0368 |
Website: | http://www.prudentialalarms.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
We had a series of break-ins at our property. We're a small non-profit trying to do good, which can make these kinds of scenarios even more damaging. Jay immediately stepped up to the plate offering an entire package (building alarms, cameras for our building and for a large farm operation, 24-hour monitoring services, motion detecting, onsite guards until the work was done, etc.).
The service techs were professional, knowledgeable, and extremely personable. The overnight guards were experienced and strategic. The turnaround time was faster than we could've asked. The fact that they quoted us a monthly rate lower than what we were paying ADT solely for building alarms is awesome, but when you take into consideration the additional services we're receiving, it's mind boggling.
We're looking forward to an ongoing relationship with Prudential. They will continue to hold the #1 seat in our list for future expansions. Thanks for everything.
They were a referral from a colleague at work. From the get go they were responsive and on point and very professional. Drew came out for the initial call on time and made the process easy and did not try to sell me anything I didn't need. Tony from the installation crew was also on time almost to the minute and also very easy to work with. Polite and professional and went above and beyond to go Home Depot to get a part I needed outside of their normal equipment to make it all work. So far they have responded QUICKLY to every call and answered every question. Very affordable and highly worth looking into.
This team is great. I live in the middle of nowhere, yet they came out for a consultation quickly and then handled my install quickly and professionally. They've been quick to answer my questions and service on equipment as well!
Rachel Murray is amazing to work with!! She’s extremely friendly and helpful. I called 3 other security companies before contacting Prudential Alarm. They were all difficult to work with and not very helpful with answering my questions. Rachel went out of her way to make sure I was comfortable every step of the way. I didn’t know anything about security systems, and the installation process was my main concern. She gave me great technical advice and made sure the installation process went very smoothly. I recommend Rachel and Prudential Alarm 100%. Thank you so much!! ?
Our experience with Prudential Alarm couldn't have went any smoother and more efficient. We had four quotes for our main headquarters and the equipment and monitoring were all very similar, but where Prudential Alarm stepped above was with our Security System Specialist Rachel Murray. She was prompt, delightful, and very competitive when it came to pricing, equipment, and service. Here at Vought Properties we now recommend and hand out her cards to all our clients. We couldn't be more satisfied with the Final product we received from Prudential Alarm and would recommend them to anyone seriously interested in Home or Business Security.