(September 23, 2013, 10:51 pm)
My experience was completely different from the previous reviewer. The excessively negative tone shows it was probably just a disgruntled patron, or possibly even (just speculating here) the jealous proprietor of Horse, located nearby.
In my case, when I arrived at Cow, a contented cow was peacefully awaiting my arrival. When I extended my reservation in my cupped hand, the cow immediately approached me. All in all, great customer service.
It's true, you can't get them any fresher. I would have given it a "5" but for a slight unpleasant odor.
P.S. The milk is also rich and creamy, and as fresh as it comes.