M Health Fairview Clinic - Apple Valley

I’m mildly shocked by all the bad reviews…

I’m new to this clinic.

I found my hand PT Sophia to be the expert I needed. There is a fine balance between kindness, knowledge and efficiency that makes Professionalism, and she has it. In one appt I had exercises on PTX and custom-made splints. One problem went beyond her role as PT. She referred me to Dr. Yeo for further assessment.

I got an appt the next morning with Dr. Yeo and my first cortizone shot, which was unexpected. He was also excellent- energetic, personable, observant, efficient, authentic. I felt comfortable and heard, which I can’t say for a lot of doctors. And he met my curiosity by pointing out structures through the seeming static of an ultrasound image. Love it.

The front desk women and Allison were professional and warm and I didn’t have a problem scheduling a follow up appointment and an MRI. In fact, Radiology called ME to schedule. My busy mind really appreciates the proactive initiative and interdepartmental communication flow.

For the first time after many years of pain, I feel I’m getting the appropriate treatment for my damaged, painful hand. I am hopeful instead of resolute.

I know the future process steps of care which reduces anxiety. My only complaint was the pain of the cortizone shot, but hey, what can you do? 🤷

My experience at this clinic has been outstanding. I’ve worked in healthcare and I have seen patients treated awfully and without empathy.

When things go well, human nature dictates that it goes unnoticed because it unconsciously meets our expectations for care. In other words, when everything goes the way we think it should, we don’t even notice.

That’s when you know your care is really good!!
Smooth!
Uneventful!

I’m counting my blessings.

Thank you all

I Love this clinic. I came from a clinic that the Doc. was rude. I have never had a issue with this clinic. The past 3 years were hard on everyone. Put your self in the shoes of those who were around to help us in every way we needed it. Could you have done it ? I could not. SOOOOO I APPRECIATED each and every one who was at this clinic for me. THANK YOU ALL VERY MUCH. Love Sandra McCauley