Thomas Service Company Inc

Category:	Store,
Address:	2945 Buckley Way, Inver Grove Heights, MN 55076, USA
Postal code:	55076
Phone:	(651) 457-5645
Website:	http://www.thomasserviceco.com/

Monday:	8:00 AM – 4:30 PM
Tuesday:	8:00 AM – 4:30 PM
Wednesday:	8:00 AM – 4:30 PM
Thursday:	8:00 AM – 4:30 PM
Friday:	8:00 AM – 4:30 PM
Saturday:	Closed
Sunday:	Closed

• 
  (December 7, 2019, 7:34 pm)

  Fast, friendly, knowledgeable, professional. My oven went from crippled to cruising in 30 minutes! Great service.

• 
  (September 9, 2019, 12:01 pm)

  Update to a previous negative review.
  
  -- Background --
  
  A prior misunderstanding where the options and issues were not sufficiently explained.
  
  -- The details for anyone who want to know --
  
  Old (25+ years) SubZero that my wife likes. There are 2 separate compressors, 1 for the freezer and 1 for the refrigerator. The refrigerator compressor was on the fritz. The tech who came out was aware the old compressor was a model that uses a legally restricted R12 refrigerant (Freon). Current technology requires either replacing all refrigeration components to be compatible with the new refrigerant (R134a) or, waiting to order a replacement compressor, and then replacing this with a special refrigerant blend (R414).
  
  While the previous tech may have been right, at the moment, to replace the entire refrigerator system (evaporator, heat exchanger, compressor, etc.) for the new R134a refrigerant, and this costs $2,500, the options and reason weren't explained.
  
  As a previous AC guy many years ago, and a current technology consultant, the experience and ability to search the internet clarified things. With a little time to explain the differences and options we could have resolved this earlier.
  
  =================
  
  After a call with Mark Thomas, at Thomas Service, we clarified the issues and recognized it was a misunderstanding.
  
  We worked through the problem to come up with a compressor replacement, with a special blended refrigerant (R414) and a new compressor. The R414 is compatible with the oil inside the system, and the existing components, of the restricted R12 system. It was the right option for me being able to wait.
  
  For most people, it is not an option when a refrigerator is out to be able to wait for a couple weeks for a different solution. In my case, the compressor was intermittent meaning it would keep the refrigerator cold most of the time but you had to be careful and watch it closely. This is not usually an option in most situations so the full replacement of all of the components to go to R134a, for the original $2,500, was not wrong.
  
  Just to clarify, Thomas Service did not give me any special pricing or discount, and I didn't ask for one. So this change in review is not because they tried to buy my business afterward. This change in review was because of a misunderstanding and because they do try to make things right if there is an issue.

Write a Review

Thomas Service Company Inc - Home | Facebook

Thomas Service Company Inc - 2945 Buckley Way, Inver Grove Heights, Minnesota 55076 - rated 4.6 based on 5 reviews "My subzero wasn't working. See more of Thomas Service Company Inc on Facebook. +1 651-457-5645. Contact Thomas Service Company Inc on Messenger.

Thomas Service Company, Inc. St. Paul - We Employ Experts...

Thomas Service Company Inc. was established in 1937 and developed a reputation for friendliness and quality workmanship. In order to stay current with cutting edge technology, Thomas Service Company Inc. regularly attends Factory Trainings both locally and at the various manufacturers'...

Thomas Service Company Inc in West Saint Paul, MN

Thomas Service Company Inc. was established by Jim Thomas offering both used appliance sales & repair. He developed a reputation for friendliness and quality workmanship. His attention to detail and care for customer's home started a loyal following. Many of the most prestigious appliance brands in...

Thomas Service Company Inc, Dakota

Welcome to Thomas Service Company, Inc. Let us take the stress away - you'll be in good hands with our experts. Sign up for our annual maintenance plan! To communicate or ask something with the place, the Phone number is (651) 457-5645 if you don't know how to go Thomas Service Company...

Thomas Service Company Inc - West Saint Paul - (651) 457-5645

Thomas Service Company Inc asub kohas West Saint Paul. Ettevõttega saate ühendust numbril (651) 457-5645. Lisateavet Thomas Service Company Inc kohta leiate veebisaidilt www.thomasserviceco.com.

Thomas Service Company Inc - West Saint Paul, United States

Thomas Service Company Inc. values your time! In the past, people were almost always available to be home for service. Lifestyles and schedules have changed; today's pace of life is much different. Therefore, we continue to change the way we work with our customers when scheduling to make our...

Thomas Service Company Inc. | CompanyOnTop

Thomas Service Company Inc. was established in 1978 and developed a reputation for friendliness and quality workmanship. Jim Thomas's attention to detail and care for customer's home started a loyal following. Many of the most prestigious appliance brands in the industry have contracted with us to...

Thomas Service Company Inc. ... Thomas Sellers LLC - Minnesota...

Phone:(651) 457-5645. Description:Thomas Service Company Inc. was established in 1978 and developed a reputation for friendliness and quality workmanship. Jim Thomas's attention to detail and care for customer's home started a loyal... Member:Mark Thomas.

West Saint Paul, MN | Thomas Service Company Inc

Thomas Service Company Inc. 890 S Robert St, West Saint Paul, 55118. 651-457-5645. We the only certified Sub Zero and Wolf Repair service in the Twin Cities. We use only OEM parts and products to service your appliances. Your satisfaction is our number one goal. We are certified to do warranty...

Thomas service company inc

THOMAS SERVICE COMPANY INC has been set up 3/9/1936 in state FL. The THOMAS SERVICE COMPANY INC principal address is private address. Meanwhile you can send your letters to same as principal.