Ackermans Piano Sales and Restorations

Jeff and Tim Ackerman are not only great at what they do but, so friendly! We've been customers for many years and our 1903 grand piano loves them, too.

Wonderful place, helpful staff.

Easy to work with. So happy to explain everything. We're a musical family and happy to buy a piano from people that are so passionate about what they do.

Ackerman's really know their stuff. It makes such a difference to deal with people who are professionals. They have years, generations of knowledge about all things piano. I have dealt with them several times and always come away knowing that our piano was in the best possible hands. Thanks, guys!

I was really excited to find a local piano restoration/service in my hometown of Lakeville. Sadly, I must give this company a thumbs down in customer service. I have called twice for a paino tuning and some minor repair. Both requests went unanswered as if they just forgot about me. The second time I called I thought it was strange in that instead of making a firm date to tune my piano they put me on a list and never got back to me. Not OK. I found someone else to tune and service my baby grand. These guys maybe good at restoration, but from experience, everything else is sub par. Recommendation, find someone else.

UPDATE: Tim, the owner called me several times after I posted this feedback form. He felt terrible about the situation and apologized repeatedly. I misunderstood the procedure Ackerman Piano sales and service had in place for tuning. Tim promply took care of me and offered me a free tuning by an expert whom I felt very comfortable with and will most likely use in the near future! Thank you so much for caring enough about your business to take care of your customers!