Category: | Health, |
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Address: | 9483 208th St W, Lakeville, MN 55044, USA |
Postal code: | 55044 |
Phone: | (952) 985-0747 |
Website: | http://www.twincitywoundandostomy.com/contact.html |
Monday: | 8:00 AM – 4:30 PM |
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Tuesday: | 8:00 AM – 4:30 PM |
Wednesday: | 8:00 AM – 4:30 PM |
Thursday: | 8:00 AM – 4:30 PM |
Friday: | 8:00 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
My dad had a serious wound on his heel that was taking a very long time to heal. It was severely limiting his mobility . We called Julie to provide treatment. She was amazing! She was so effective in treating the wound so that it could finally get better. While she was involved in treating his foot, he required colon surgery and ended up with a colostomy. There were issues with another provider- not having the knowledge and proper equipment to care for him during his first weeks home from the hospital. Even though Julie wasn't involved in his care, I called her for advice when we had a sudden problem. She was willing to change her plans and go out of her way to change my dad's pouch when the only other alternative was to go to the emergency room by ambulance for this simple procedure. Her care has been compassionate and effective. She coordinated her time so that she could provide valuable training to others. Now, thanks in part to Julie - my dad's foot is almost healed and there are trained staff who are caring for his colostomy bag.
Julie was my mom's wound and Ostomy nurse at the hospital last month when my mom's illieostomy was "angry". She was very kind, knowledgeable and compassionate during a challenging time. With her involvement, I felt like we would find a path back to healing and ongoing care. It was also good to see how much confidence the doctors had in her judgement and care decisions. Julie followed up after the hospital visit and provided additional direction. I am so thankful to have found her and Twin City Wound & Ostomy Associates. 10 star rating!
Julie came out to do a consult and she literally changed my life. Julie took the time to listen to me and my family and review what products we had and what methods we had tried. Once she had a plan, she thoroughly explained how to apply the product, and how to troubleshoot if we needed. Julie was caring and compassionate while professional. She literally gave me hope that I could live a normal life again and not fear the embarrassment I had experienced several times over the past several months any longer. I highly recommend Twin City Wound & Ostomy Associates; in fact I passed their information on to my surgeon! God bless you for the work you do!