Category: | Car dealer, Store, |
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Address: | 12475 Plaza Dr, Eden Prairie, MN 55344, USA |
Postal code: | 55344 |
Phone: | (952) 388-0061 |
Website: | https://www.suburbanchev.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness |
Monday: | 8:30 AM – 7:00 PM |
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Tuesday: | 8:30 AM – 7:00 PM |
Wednesday: | 8:30 AM – 7:00 PM |
Thursday: | 8:30 AM – 7:00 PM |
Friday: | 8:30 AM – 6:00 PM |
Saturday: | 8:30 AM – 6:00 PM |
Sunday: | Closed |
I purchased a 2018 Cruze LT last November from Suburban Chevrolet and felt I paid a fair price for this vehicle. Now when it was time for its first oil change I brought the car back to Suburban Chevy. They were ready when I arrived, very polite, serviced the car quickly, and did not try and charge for unneeded service. I recently had a different car serviced at a different (non- Chevrolet) dealership and they brought me a very dirty air and cabin filter and told me it would only cost $150 for the service. I told that dealership no and went home and changed them myself. Mine were not as dirty as the ones they showed me. Suburban Chevrolet did not play games like this and only preformed the needed services. I am very pleased with them.
A) Dealership did not have any record of my extended warranty which GM sold me.
B) GM claims to be shifting to all electric vehicle and has a hard time servicing the VOLT with a mechanic.
C) What is the most important thing to an electric car owner? Full Charge! Would have been nice if the dealer would have changed the car up when it was in the shop.
Great service and excited to finally be done with the trucks low coolant messages. Tim did an excellent job resolving the issue. And thank you to Melissa as well for working through the issue this past December.