(December 19, 2017, 10:52 am)
The staff at Estates at Excelsior is fantastic. The executive director sets the tone with her bubbly, positive attitude - she knows each patient well, and is a problem-solver. All the other administrative staff are positive and cheerful, easy to talk to. They will do things like have a barbecue for all the patients and families, and the staff will do all the work, and act like it's the most fun they've ever had. That's what its like every day. Facilities aren't fancy, but the whole feel is like family. Compared to other places, it's heaven.
I would also add that the setting is very nice, in Excelsior, right across from a pond, in a pretty leafy neighborhood. There is a lovely front deck, again not fancy, but overhung with a flowering tree and other pretty trees and plantings.
