S2Fitness

Came here to have my car looked at cause my normal mechanic tried screwing me over. I got here and they rang me up as a comprehensive check, and he said what was wrong and when I even asked what he meant, he showed me: will definitely be returning to this location.

Staff greeted me within a timely manner. I got brakes done on my car and I am not disappointed in the service crom the mechanic what so ever!

Zach and his crew stayed late so I could have my vehicle on time . They went above and beyond with service and were very helpful ! Thank you again and much appreciated . I will be back for sure !!

New tire install on 12/20/22 - 4 New Cooper installed at Irwin. I'll be quick. The install was rough, but completely understandable. NTB had a new hire that needs to be trained (we should all understand business). The new employee really struggled with each portion of the install. What should have taken 45 minutes took two hours. I watched the whole thing from the customer waiting area. The new employee broke a wheel stud and that added to the two hour install, but NTB did "everything" right in my opinion. After the observed stud, the Manager (Zack) put the best certified mechanic on the repair and had the new hire "observe", then (which I also completely agree with) the manger, the mechanic, and the new hire performed a full inspection - to calm me down - and make safety first!
When the time came to pay and leave, the manager reduced the bill by the perfect amount, he apologized for the extensive wait, and then sent me off. In my opinion, this is exactly how a business should be run. From training, to learning, to ensuring safety, and charging for services. This is why I rate 5 stars. This situation could have gone terrible after so many issues, but in the end it went exactly how it should from each side. Very content. Hope this review helps all of you. [Chris]

Good service, fair prices and they can get whatever tire you need, quickly.