Category: | Plumber, Home goods store, Store, |
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Address: | 3105 Industrial Dr, Faribault, MN 55021, USA |
Postal code: | 55021 |
Phone: | (507) 334-4300 |
Website: | https://kandmheatingmn.com/ |
Monday: | 7:00 AM – 4:30 PM |
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Tuesday: | 7:00 AM – 4:30 PM |
Wednesday: | 7:00 AM – 4:30 PM |
Thursday: | 7:00 AM – 4:30 PM |
Friday: | 7:00 AM – 4:30 PM |
Saturday: | 8:00 AM – 5:00 PM |
Sunday: | 8:00 AM – 4:00 PM |
A pending big snow storm and our furnace died for good. Josh had a couple of guys come out and install that day, soon after I called. Other places were telling us it would be a day or 2!! During the installation our electricity went out the guys rolled with it! They successfully installed the furnace. Great guys doing the install. The company called later to make sure all was good A+! And this furnace is doing a way better job of heating out house than other furnaces we have had.
Our furnace went out late the evening before Christmas Eve (a holiday weekend). It was -5 below temperature with 23 MPH winds. K&M Heating and Air Conditioning came up on the map, near our house.
I left a message about my situation. My call was returned within 15 minutes by Josh. He was on the phone with me for about an hour or so, having me try several things to fix it. The problem was a somewhat frozen over exterior vent pipe. The furnace then worked, so I set the temperature to 80 degrees. The next morning, the furnace wasn’t working, so I called again early in the morning and Josh answered. He came out right away on Christmas Eve and worked at cleaning out the vent pipe better than I did, and the furnace worked from then on.
Quick response, very helpful, Josh was very knowledgeable and personable.
Received the bill for a Holiday weekend repair and it was very reasonable. Make them you first call, you’ll be glad you did.
Josh could not have been more helpful at 9:30pm last night after our townhouse lost heat during a blizzard. I'm 63yrs old and I thought this kind of customer service was a thing of the past. Josh and K&M are our new HVAC go to service/sales contractor. Thank you Josh for the best Christmas present ever! See you in the Spring for our yearly maintenance call. Merry Christmas K&M.
Purchased a bathroom exhaust fan, went to install it myself and noticed it was vented in to my dryer exhaust which is a huge no no.
I called the only company I trust for any HVAC work, K&M. These guys deliver, installed the fan, vented both the dryer and the bathroom exhaust beautifully in the same day and responded immediately. K&M cares about its customers and it shows.
It’s not often a contractor in any trade is as attentive and professional as k&m. Josh was very timely on scheduling to replace my AC and gave me the best recommendation to not try and get to big of an AC. The price was absolutely correct and fair. The installers where awesome, prompt and clean. Highly recommend.