Category: | Car repair, Store, |
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Address: | 16921 Panama Ave, Prior Lake, MN 55372, USA |
Postal code: | 55372 |
Phone: | (952) 447-7773 |
Website: | https://www.proserviceauto.com/ |
Monday: | 7:00 AM – 5:30 PM |
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Tuesday: | 7:00 AM – 5:30 PM |
Wednesday: | 7:00 AM – 5:30 PM |
Thursday: | 7:00 AM – 5:30 PM |
Friday: | 7:00 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
Last week, I called Pro Service Automotive Repair to schedule an appointment for a coolant system flush on my Ford Focus. They were able to schedule me for the next day and also provided me with an approximate cost estimate for performing this service.
I brought the car in at the appointed time and they were ready to go to work on it. I left it there to run other errands. I promptly received a phone call when the work was completed and the car was available for pickup. The entire process was very quick.
This is the second time that these folks have serviced one of my cars. They are very professional, technically competent, courteous, and friendly. I recommend them.
Adam gained has gained all future work. As a new resident to the area I was needing work done on my car. Adam provided great professional experience I did not expect, I mean online photos of my "worn" brakes! Wow that is something unexpected from a small local shop owner. His waiting room was available for me to work remotely while service was completed. He has brought car service to modern technologies without cleaning my wallet. Thanks Adam!
Right when you walk in the lobby is very inviting and welcoming. The fireplace and free coffee is a perk. The service was done on my car in record timing and with quality service by Ronnie. I appreciated the amount of knowledge and experience and felt like they were very honest, which is hard to come by these days being a women in a car repair shop. I would highly recommend!
They are absolutely top notch. Done a couple of alignments here and they have the best equipment, are quick, provide print out, and just great service. Have also used them in the past for affordable general inspection for pinpointing problems areas. They let you know exactly what is wrong with pics, video, and written report. Also no pressure to have them do the work, you take care of it, or go somewhere else. Also hear them talking to other customers and they are very honest, affordable, and non pressure. Anything that we can’t tackle will be brought here for sure. We appreciate you helping us keep our family cars on the road. Great shop just up the road.
I am so grateful for the the great staff at Pro Service. I have had the great privilege to work with Jon several times in the last couple of months. He is a true professional with outstanding customer service. Thanks Jon for the VIP service!! Also would like to give a shout out to Nick, always very pleasant and very helpful. The mechanics are awesome too! Never have any issues with the work they’ve done. They have a solid crew taking care of your car. Great leadership starts at the top, Adam the owner is on top of his game! Thanks again!
Mark G