Category: | Home goods store, Store, |
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Address: | 8627 Eagle Creek Cir, Savage, MN 55378, USA |
Postal code: | 55378 |
Phone: | (952) 898-5558 |
Website: | https://budgetblinds.com/Burnsville/ |
Monday: | 8:30 AM – 4:30 PM |
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Tuesday: | 8:30 AM – 4:30 PM |
Wednesday: | 8:30 AM – 4:30 PM |
Thursday: | 8:30 AM – 4:30 PM |
Friday: | 8:30 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
Specifically went with budget blinds because of all the good reviews on communication and installation. Our installer showed up a week before we scheduled and our general contractor did not know they were early so they let them in the house. Our blinds were installed while construction on our cabinets were being done and exposed to all the dust which is what I did not want. When I purchased I specifically confirmed they would work with us to install after we’re were done with our construction. Some blinds had to be retaken down by us because our painter was not done with touch up work on our windows and our kitchen window could not be installed and it was requested our contractor put it in. I have called three different times to speak with a manager of which each time I am told I just have to leave a message and they will return my call. Super distracted with the process. Love the blinds, great quality and price but the main reason I went with a company and not somewhere like Home Depot was to receive the great service and ease of installation which this process has proven to be far from that.
Edit:
Got in touch with installer and he came back and made it right.
Update: Budget Blinds went above and beyond and got the replacement blind in earlier than expected and replaced it quickly. Sarah was awesome! New blind works great. Thanks for making things right!
Delivered a broken blind, charged us for half of it, then never returned to repair or replace the broken one. Every call went to a messaging service. Avoid this business.
Carole was very professional and did awesome in the presentation of the product. She was very informative and I loved the selection that was available.
Jeff the installer was very prompt and efficient. For a very small fee he also mounted my curtain brackets.
I am very pleased with the product for both rooms. The gray honeycomb room darkening shades keep the room very dark. The color blends very well with my walls. The kitchen shades are a little lighter than I thought they would be but I’m still very pleased. Everything is in good working order at this time. I will be having Carole return to do my living room blinds.
I love how our blinds turned out! Julie was great to work with, very helpful in my selection process. We even were able to stay within budget. Would definitely work with them again!