Bob's Towing & Recovery Inc - Monticello

From out of town, as we were on our way to a dog show we must have caught a nail or something else to puncture our tire. Immediately dropped pressure from 38 to 5 psi in a matter of feet. Emergency pulled over in someone’s driveway. Of course we don’t have the jack????? AAA wouldn’t service us for at least an hour, all tire shops and repair joints via google were closed or wouldn’t come to us. Called Bob’s as the very last google listed establishment. They sent Ryan out within 10 minutes of us hanging up. He got the tire off and spare on within 5 minutes!!! Headed to our dog show as if nothing happened and all thanks to this shop and crew! Thanks Ryan we will dedicate our wins today to you! 5/5 from start to finish!!!!

Excellent service!! we were on our way back to Canada, our car broke and Doug came in no time. Services provided was above and beyond, he even gave us a ride on his own time with his personal vehicle after dropping off our vehicle to a mechanic. Its rare now a days you find good hearted people. Highly recommended

I called Bob’s Towing to request a tow this afternoon for my semi truck that broke down on I-94 and I was treated with the utmost respect and concern. The lady who answered the phone didn’t hesitate to try and get a tow truck out to me and showed genuine concern and urgency. However, the company that I am leased to ended up calling roadside for me so I ended up canceling the tow but I will definitely call Bob’s Towing back in the future if I ever need a tow in the future.

My car broke down near Albertville, and my insurance dispatched Bob's Towing. David showed up to assist and was nothing but polite, helpful, and responsive. I did have to pay a little as the distance home was a bit beyond my insurance's policy, but David helped ensure my car was where it needed to be and that I was in a safe place as well.

Although I'd prefer not to become a "repeat customer" due to vehicle failure, I would definitely use Bob's Towing if and whenever needing a tow. They were friendly and professional in my regard, no complaints, only thanks!