(June 22, 2020, 1:40 am)
Four years ago we stayed at a condo in downtown Memphis the week after Christmas. It was a quick family getaway to spend a few days in town and watch a Grizzlies game. My son brought his wallet, along with all his Christmas money, gift cards and cash. Had close to $450 in cash and gift cards that I didn’t know he brought! We drove back to Kansas City and he couldn’t find it anywhere! :-( We called the rental agency later that week just in case (I believe they were based in Seattle) to see if they could check the unit. It was a total long shot. Seattle agency calling Memphis to find a wallet in a condo that may have been rented out again. The very next day, Maria (the cleaning person who took care of the unit the week before) called me. She had found the wallet and had been holding onto it to try to find out who it belonged to! There were multiple contacts for this unit so it would have been nearly impossible for her to find us. She was afraid to mail it but I assured her it would be fine. She took the wallet herself to the post office, mailed it to us using her own money, and it arrived within 2 days with every single dollar and gift card intact. My son sent her a thank you note along with a couple of his gift cards. She sent a thank you note back! I cannot tell you how many times we’ve shared this story and were grateful for Maria’s total professionalism, complete honesty and goodwill to total strangers! I wished we lived in Memphis because we’d surely use her services. This experience could have been very sad but Maria literally saved my sons Christmas!