Walmart Auto Care Centers

I went to inquire about my tires after I had taken my car to Firestone for a courtesy check and was told all 4 tires were bad. Since the tires were purchased from Wal-Mart I took it back to let them check them. Joey was very attentive to my needs he listened for understanding and not just to respond. He repeated several times what I was saying to have a full understanding of what I wanted to do. He scheduled me an appointment for 03/18/2021 at 2pm to have the tires checked. When I arrived he knew who I was. As he began to explain what they were going to do a young lady name Lisa stepped in and gave him some different instructions. So I asked him why he couldn't do what he was explaining and he said she's the boss. So I said, Ms Lisa why they can't take the tires off she looked at me very stern however she was polite and explained why. She said I will have them look at your tires what kinda of car and color is it. I was a little frustrated but I didn't say anything, Ms Lisa came back in and said she was going to order me 4 new tires and said they would be in on Friday and told Joey to schedule me an appointment to have them installed on Sunday 03/21/2021. Today I arrived and Joey and Lisa provided world-class customer service. It didn't take long either. Mercer was really nice as well. When I got in my car it showed low tire pressure for 3 tires I asked him did I need to pull back in to get some air he said no they all have 35psi and it should reset just drive. Mercer was right it reset. My experience this time around was beyond my expectation. Thanks Lisa, Joey, and Mercer for the legendary customer service.