Address: | 13001 E US Hwy 40, Independence, MO 64055, USA |
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Postal code: | 64055 |
Phone: | (913) 329-3052 |
Website: | http://www.kcfloorworx.com/ |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | Closed |
Sunday: | Closed |
We had our stairs and upstairs hallway carpeting replaced in 2020, and we were extremely satisfied start to finish with the professionalism and efficiency that KC Floorworx provided. The carpet and installation both exceeded our expectations.
A year later, we called again to replace carpet in three bedrooms. Due to available space to shuffle furniture, we needed to schedule two different days to get all three rooms done, and KCF was extremely accommodating of our schedule. Just as before, the installation and communication were amazing, and we love the look and feel of the new carpet.
We have already recommended their services to friends and family and will continue to do so!
KC Floorworx is awesome! All of the staff were nothing but nice and helpful throughout this process. They came out early for both measurements and installation. During installation they accidentally flooded our upstairs bathroom, causing water to leak through the ceilings. They were able to get someone out to repair the ceilings in a timely fashion. The people who did our ceilings managed to leave a lot of their trash and Joe was able to have someone come out the next day to clean it up. Accidents happen and they were awesome at fixing what they did!
The customer service (between Joe, the office people and the installers) was spectacular! Joe met with me and showed me samples so I could compare and he explained the difference between hardwood and vinyl. I highly recommend them. i am in love with my new floor. Great job!!!!
KC Floorworx was terrific to work with from the very first phone call. They understood exactly what I was looking for and had an estimator out within days. They were so nice over the phone and actually sounded happy to chat and took their time 'listening' to me.
The estimator was equally wonderful and took her time to explain everything to me and all my options. I also had a tight schedule, and they worked with me and had an installation crew out the very next week, in under 7 days. Everyone was on time, both for the estimate and the installation.
The carpet was precisely what I ordered and came out beautiful. The installation crew was equally great and a joy to have in my house. Very respectful and detailed in their work. They also did a very nice job cleaning up.
When I had previously called other companies, their bookings were way out, and I had to go to their showroom to select the carpet. Whereas KC Floorworx listened to what I wanted over the phone and brought just the right samples with them as they knew I had very little time to go to a warehouse.
I highly recommend hiring this company. They are a smaller company and their attention to detail shows. They may be small, but their expertise was huge, and I am so happy I decided to support a smaller business. Oh, and pricing, very competitive and actually, came in less than their competitors. What more could a girl ask for.
I went through multiple companies and received quotes from various companies. KC Floorworx was quick to respond and had the best pricing! I told them what kind of carpet I was looking for. They showed me numerous samples of all sorts and allowed for me to come to their showroom to view others. I ended up going with the carpet they had originally picked out for me. They have an option to upgrade padding as well and it's not much more expensive. Do it! You won't regret it. The carpet was for my little girls room and it's absolutely beautiful and so soft. The installation process was quick and painless, and their crew was very friendly and professional. Kirsten worked with me through the whole process, always answered any questions I had, and was very professional in her communication. She followed-up to make sure the carpet was everything I was wanting. I assured her it was and more. You won't regret using them!