Jamaal Pruitt American Family Insurance

Nice accommodations that were clean and confidently located near the historic district. Front desk Phillip was very pleasant and helpful. Down side to the check in process was, a daily charge for parking that we were not informed about until presented with the preliminary cost for the room. In addition, when our TV reception was poor requiring a maintenance person to check, he did come promptly however was very rude with our expectation that all channels should work. (They never did). In conclusion we would consider staying at this property again as the positive outweigh the negative.

This place was absolutely amazing. I will definitely be staying here next time I come to St. Augustine. The staff was great and helped with anything we needed. The rooms were clean and comfortable, but the AC was annoying because it kept shutting off in the middle of the night and it got too hot until it kicked back on. It was great and I highly recommend this hotel!