| Address: | 201 Kings Mill Ct, O'Fallon, MO 63368, USA |
|---|---|
| Postal code: | 63368 |
| Phone: | (636) 625-4474 |
Your customers must be able to contact you, or someone in your company who represents you, should they require service or have a question to ask. Offer many different ways for your customers to contact you: like phone, email, and social media. Make sure all these communication channels are easy to manage; otherwise your level of customer service could take a dive. If you provide many contact points, but you don’t increase your resources and staff, you’ll be spreading yourself too thin. The result will be a decline in your customer service.