Category: | Roofing contractor, |
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Address: | 9031 Veterans Memorial Pkwy, O'Fallon, MO 63366, USA |
Postal code: | 63366 |
Phone: | (636) 515-5868 |
Website: | https://www.gatewaygeneralcontractorsllc.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Here's our journey with Gateway Contractors. On Dec.23rd of 2022 we had water on our ceiling and called Gateway contractors. The owner, Josh, answered the phone from his hospital bed and he sent out Jake to inspect it on Dec.26th (what dedication!). Jake was very professional and knowledgeable. Jake inspected our roof and finding damage, helped us through navigating insurance claims process. Our roof and gutters were replaced in mid-March of 2023. They did a great job! Any time I had questions I would call Josh and he would always answer or get back to me very quickly. But... our journey with Gateway was not done. Now we move on to mid-April of 2023, just 30 days after the roof was replaced and we had a severe hail storm (just our luck, right?). I called Josh the next day and said "I think you need to come check my roof." He came out 4 days later and checked the roof for me. He was shocked and amazed that 30 days later they were going to have to do the roof again! Between wind and hail, the roof had damage over 50% of the area (note: multiple neighborhoods around us were declared in a severe storm disaster area and everyone sustained damage). Gateway handled insurance claims for us again as we worked through windows, roof, gutters and other damage. They were fantastic and made sure we were happy throughout. I would definitely use them again (I hope not soon! :) ), and will recommend them to family and friends. Josh, Jake and Kayla were always friendly and great to work with.
They roofed and sided our entire house and we couldn't be more pleased. They were so easy to work with. Promptly responded and took care of any concerns we had. Would absolutely hire them again.
I have State Farm and over the last few months I was denied with another company for a considerable amount of damage to my home. I heard from my friend about “The Roof Goat”. His real name is Jake. Jake came out looked at my roof, gutters and siding that had been severely damaged and had my house approved and in the process of being fixed in less than a few weeks time!!! Jake is the most knowledgeable/professional contractor I have ever had the pleasure of working with. Jake will always be my first call for anything regarding my home in the future. Thanks!!!!!
What a solid operation! These guys handled 2 insurance claims for me recently and I could not be more satisfied. They communicate with both insurance adjusters and kept me in the loop every step of the way. They did a wonderful job replacing both roofs. The owners have great, energetic personalities and are just easy to talk to and work with. I highly recommend Gateway and am very happy we crossed paths when I needed their service!