Rafterpacker LLC

Today I started a new storage account with Extra Space Storage and I was pleasantly surprised by the ease and convenience of the process. My customer service advisor was Sidney and she did an outstanding job presenting the rental options as well as terms and conditions. She was polite, courteous, professional, and energetic. It was truly a pleasant sales experience. I'am looking forward to a healthy, productive relationship with Extra Space Storage.

I’ve been a customer of Extra Space Storage, at multiple locations, in multiple states, for close to a decade. I have 5 units currently and I access them frequently, so I’ve obviously had my fair share of issues over the years. The only reason I have remained at Lee rd., instead of the 8 other locations much closer to my house, is because of the manager, Sidney. Her customer service skills are nothing short of phenomenal! I'm a difficult person to please and I’ve been beyond impressed with her outstanding level of competency and professionalism. Every single time I speak with her, she makes me feel like I’m the only person that matters and it’s obvious you get her total, direct and undivided attention. She is an absolute asset to your business and her performance deserves recognition. Corporate should take notice and model her interactions with customers to serve as a benchmark nationally. Every storage company has units, only you have her so don’t mess it up.

Customer Service First!

Arrived just after hours to my unit and realized I forgot the gate code. Sidney the Asst Mgr was just leaving but returned to the office to look up my code and assist me. I was so happy! Thank you Sidney for being so nice and accommodating!
I'd recommend this place to anyone.

The new manager(Michael) is great. He try to get the place better. I feel much comfortable using storage(few issues which he will solve). I rented 1 more unit with him. Always nice see someone who cares about their work!

Amazing experience so far. Easy online setup and payment and great value for this area. I was unable to use the parking spot that was initially given to me because it was super tight for my size trailer. I was able to contact Sidney at the office and she worked her magic and was able to find me a spot that was better for my trailer size. Thank you to Sidney and her crew for being so accommodating and helpful. Definitely would recommend Extra Space Storage.

I train in mixed martial arts and I was looking for space in my basement and not only did these clean up my basement making more space it made them look nice too. At first I was using them to hang up boxes but after a little bit of time I used them to hang up clothes, bags and other materials that I used often. I personally think they are a good useful product and they are definitely worth the price to easily clean up a mess.

These things are great! I never realized that I had so much space for storage. I just needed to look up!
And the process is SUPER easy!

I am going to keep this short and simple because that’s what rafter packer offers: 🌟 Life Changing 🌟 storage solution! I am so pleased with how all my holiday decorations and memorabilia is off the floor and stored away. We no longer need a storage unit!

Rafterpackers is a great invention . Its these hooks, that hold up to 50 lbs, that u hang in your ceiling rafters, comes w boxs that makes storage easy. U place your hooks, fill your box and push it up into place, and ti get it down u just pull out the hooks and snap your box comes down ,get out what u want and then put it back up. Great for storing holiday items, files,old toys, seasonal clothing, and the list goes on. Rather than stacking your stuff in a corner, get it up and outta the way. U must see it to believe it
Visit their websight and u will see what I'm saying, they work great, I couldnt be more happy.

Good place