Category: | Car repair, |
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Address: | 909 N Main St, O'Fallon, MO 63366, USA |
Postal code: | 63366 |
Phone: | (636) 474-1710 |
Website: | http://www.lensautorepairinc.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
This has been a long time coming.
My first experience here was when I was told by the Toyota dealership that my drive train needed to be replaced. It just so happen that they had a brand new one in the back, and they could fix it right up for a nominal fee ( between 1 and 3 thousand ). On a whim, as I was on my way to my appointment for them to replace it, I stopped into len's and asked them if they could do an inspection. 30 minutes later, and I find out everything is fine, same for my U-joints. Price to replace? 3-4 hundred dollars. I paid them on the spot, they replaced them and all was well again.
I also decided that because they had been able to catch what was a blatant upsell by the Toyota dealership, I would have them change my oil instead. Imagine my shock to find that not only did they change my oil, but they did an in-depth vehicle inspection and sent me a link to the full report with pictures and recommendations. I couldn't recommend them enough, and because of their professionalism and kindness, I've never looked back and only trust them to work on my truck.
TLDR;
- Saved me over a thousand dollars and unnecessary work to my truck
- Professional, and they back up any recommendations with evidence
- Polite and a joy to interact with
- don't go here (joking). I'd like to keep this place as much to myself as possible.
Problem 22 yr. old car, has some issues. Can I say that take care of the problems, very quickly, w/o bankrupting the bank. Some of the best customer relations people on the phone, ever!
Friendly staff and very good about updating you on what's wrong with your vehicle and repairs it quickly and efficiently.