Terri Scholting Agency, Inc. American Family Insurance

the best price and fast one more very nice no BS

We called Terri Scholting around 4:00 on a Thursday, having become overwhelmingly frustrated with our prior carrier. We needed to secure three different types of policies. By 11:00 a.m. the following day (a Friday, mind you) we not only had coverage in place, we even had complete policies in our hands. Terri made us feel like she quite literally dropped everything and made our needs her absolute priority. My husband has had his insurance with Terri since she opened her business. When we moved to the US Virgin Islands, she was not able to write our coverage there. So, we had more than a clue about just how well Terri knew insurance and even more about how incredible the customer service from her entire office was and would be.

Terri is the premier agent of all agents. You speak with her and boom!! Things get done.

There is NO waiting on somebody's manager's manager to okay a simple email before a copy of a dec sheet can be sent. NO explaining your story 75000 times before getting an issue resolved. Even better is that there are seldom, if ever, any issues to contend with when Terri has your back.

I don't care where you live within the USA, call Terri. I guarantee you she will amaze you!!! She certainly has amazed me and I could not be more grateful!!!

Terri is amazing! I seldom need to call, she just knows what I am going to need even before I need it! Brilliant! What a PRO!

We were there to purchase homeowners insurance with Candice Nielsen. It was a great experience. She was very thorough and patient with all of our questions.

For 20 years American Family Insurance Louisville Ne. has provided us with the highest quality customer service. Terri Scholting owner, Shelley Hudson and recently Erin Aries treat us like family. One phone call and that's it. Every detail of processing a claim is managed quickly and complete. Follow through and communications are above expectations. We are not just an account number. We are treated with the personal caring touch that all businesses could learn from.
We thank Terri, Shelly and Erin for the exceptional customer service.
Sincerely

Kirk and a Leslie Bender
Omaha NE.