Heritage Pointe

We like the Assistant living area, but really didn't care for the memory care area, esp the entrance.

I toured the facility and brought my mother to tour. I was so impressed with everyone I met from the ladies at the desk, to the staff we passed , the dinning room staff and Kristina the sales specialist. I was treated with such kindness during my search for a assissted living facility for my mother. Many residents stopped to talk to us and made us feel so welcoming. My mother did not pick this facility but it was the place I would have chosen. I cant explain how kind everyone was. I appreciate the time this facility gave me and returned my phone calls promptly . It was such a positive expierience.

We were looking for a place for my mom for a little extra help after rehab and a hospitalization before returning home. Teresa with carematrix.net helped us find Respite Assisted Living. She and they were a God send. When we toured Heritage Pointe and met with Tracy it felt like a good fit. We had it set up before my mom left the hospital for rehab. Tracy has always been very pleasant, helpful and quick to respond. They have been stellar in taking care of my mom, especially during the pandemic. She didn’t get the opportunity to enjoy all they had during her 3 month stay because of the appropriate precautions that were being taken, but she would have. She did enjoy the hallway hymn sings. We’re glad they were so careful in protecting all their residents! She improved and gained strength while there and has enjoyed her stay. My siblings and I can't thank them enough for the excellent care that has been provided during this scary time for everyone. I would highly recommend this facility and their wonderful team! Thank you!

We have had a very positive experience with Heritage Pointe. From the very beginning when we were looking at different places for our loved one, Tracy at Heritage Pointe responded immediately and answered our many , many over the course of a few months. We did ultimately decide that Heritage Pointe Memory care was the right place for our famiy member, and are so glad we chose them. All the staff has been fantastic to communicate with, and we feel our loved one is being taken care of in a safe place by caring people. Can't say enough good things about Heritage Pointe and its staff!