Rebecca B. Jurgens, APRN

I have been going through something and through everything, I forgot to order my son a birthday treat to share with his class until the day before! I called another grocery store first but they told me they couldn’t take my order unless it was within 24 hours and understandably so. I called the Hickory Flat Kroger bakery and Miss Ann picked up. I told her I had a very last minute order and would understand if she couldn’t take it. She did not hesitate to tell me she would do it for me! She heard the quiver in my voice and immediately began to reassure me all would be ok and spoke to me as if I was a good friend. When I picked it up, she told me I had been on her mind all day and helped me get it into my cart. She told me she had once been in my shoes and that she understood how I felt. She left me with more encouraging words and a smile on my face. This wonderful woman it truly a light in a very dark time in my life! Kroger is very lucky to have such an amazing lady on their team. I pray that corporate and local management see this and shower Miss Ann with praise for a job well above and beyond expected. Thank you so much!

From,

An Almost Birthday Bust Mama

Beautiful, clean store…well stocked…convenient location

I was 20 minutes late for my curbside pick up time, but my items were delivered to me super quick, Ali was a awesome and I can’t remember her name but the pick up associate that I spoke with on the phone was so kind. 1st time with online order was very smooth overall, will definitely be doing it again. Thank youuuu!!

Polite, courteous and accommodating. They give my doggy a treat