Martin Jewelry

Category:	Jewelry store, Store, Health,
Address:	10531 S 15th St #101, Bellevue, NE 68123, USA
Postal code:	68123
Phone:	(402) 393-2254
Website:	https://www.martinjewelry.net/

Monday:	10:00 AM – 6:00 PM
Tuesday:	10:00 AM – 6:00 PM
Wednesday:	10:00 AM – 6:00 PM
Thursday:	10:00 AM – 6:00 PM
Friday:	10:00 AM – 6:00 PM
Saturday:	10:00 AM – 4:00 PM
Sunday:	Closed

• 
  (November 21, 2020, 2:19 pm)

  I ordered my wedding ring through them and it turned out amazing, exactly the way I wanted it. I have put on some weight and my ring was no longer fitting me so I went to have it resized. It seemed great at first, I was told it would be done in about a week and they would give me a call back to come pick it up. I waited a week and 2 days before trying to call them but no one answered. I tried to go to the store that I dropped the ring off at and they had changed their hours but it wasn’t posted on the store. I went online a found they had posted there that their store hours changed dramatically. I filled out the online contact form and waited for a reply. I was told they hadn’t even gotten to it yet but it would be done the following week on Wednesday and I would get a call. I waited until Friday the following week and called them to find out what’s going on since I still hadn’t been contacted about the ring being done. I was told it had gotten done and I could pick it up the following week. This is also when I was informed that the resizing was going to cost $60. This is 3 weeks after I originally took the ring in and told a week. I had to initiate every contact when they told me they would let me know.
  
  They made a wonderful ring that I am very happy with, but their customer service leaves much to be desired.
  
  Update: I talked to the owner and he saw that the communication had broken down. He promises to take steps to improve and I feel he was genuine. He made it better and they did a great job resizing the ring. I’m happy with the ring, and I believe the apology about the communication. I would definitely bring my business back. I respect when someone has the character to admit they messed up and would fix it to make it better.

• 
  (October 5, 2020, 4:01 pm)

  These place helped me out so much every step of the way and were so cordial. Would definitely recommend.

• 
  (July 23, 2020, 9:44 am)

  I am so happy with my new custom ring and the process of creating it. I especially liked being able to try on the 3D printed setting to make sure it was exactly what I wanted and that it fit perfectly. This was my 3rd experience at Martin Jewelry and I won't go anywhere else now.

• 
  (October 25, 2019, 5:03 pm)

  Outstanding customer service!!!! Beautiful jewelry. They gave me an awesome deal for buying a lot. I really enjoyed going in and shopping there. I would highly recommend Martin’s

• 
  (September 30, 2019, 6:40 pm)

  These guys are absolutely great !!! Way less expensive than passport , friendly polite and very helpful I had an excellent time and I will absolutely use them for my next trip

• 
  (July 14, 2018, 7:55 pm)

  Wait times can be long and system can be down. No services for two hour gap in the afternoon and you may have to come back. Overall, they provide a service and it's little to no cost. Staff was also nice.

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(402) 873-5058. martinjewelry.net. Today : 9:30 AM - 5:00 PM Open now till 5:00 PM See all hours. Categories:Jewelry Retailer, Watch Retailer, Jewelry Repair & Service, Gifts, Wedding Supply & Service, Insurance, Gold & Silver Sale.