Category: | Bank, |
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Address: | 1525 E College Pkwy, Carson City, NV 89706, USA |
Postal code: | 89706 |
Phone: | (775) 884-5500 |
Website: | https://www.nsbank.com/branch-locator/north-carson/?utm_source=gmb&utm_medium=yext |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I recently had to go into a branch due to my online account being locked, I believe due to my using a VPN that makes it appear I'm logging in from Canada. The national bank was not able to verify my identity because email was not a verification method and they couldn't text me since I was talking to them on VOIP. Shannon Nelson, Personal Banker, at this branch was extremely friendly and helpful. After physically verifying my identity she removed a block, added a voice password to use next time this happened and called me later saying she removed another block that was on my address. I've been able to login fine since. I imagine a change in my home ip is a good way to detect fraudulent attempts to spoof me but more of us are using VPN's nowadays and I wish NSBank can come up w/ a good way to allow this. Thanks, Fred
I recently moved to the area and was in search of a local bank. I found this branch location and I am so glad that I did. The staff and management were very friendly and helpful and made me feel welcome. They accommodated my banking needs and had me on my way in short order. I highly recommend this bank.
Great crew! Great service! Everyone is exceptionally friendly and well trained!