Address: 1910 E Serene Ave, Las Vegas, NV 89123, USA
“This was my 1st time buying tires since my Dad passed. I'd always had him to advise me on where to go, which tires to get, a reasonable cost, you know, everything. When it recently became obvious that my car needed new tires I wasn't sure where to start. I began at another retailer's website & found it confusing & difficult to get the simple quote I wanted. I even called & spoke with a live person but had no luck. I moved on to Walmart, a store I'm quite familiar with. To my chagrin, when I tried to get a quote, I ran into issues. Ended up calling in & got very basic answers to my questions & decided to proceed. Something told me to read the reviews for their service stations & choose the location wisely. Upon checking every tire center in the LV area I was disheartened to find not one store was rated 4 stars or higher, out of 5. The reviews were riddled with references to rude, slow, untrained workers who lacked basic customer service skills. Not to mention the myriad mistakes that were listed along with the absence of simple communication. I was back to feeling anxious & lost. Up until this point I wasn't even aware that Sam's Club offered tire services - the location I frequent is small & doesn't include this area. Someone had told me that Costco offered tires so I thought it was worth checking to see if Sam's did, too. Right off the bat I noticed the prices listed on Sam's app were very competitive & the tire finder service made selection of the correct tires for my vehicle nearly effortless. I chose some highly rated tires & proceeded to checkout. But it was impossible for me to add installation services to my cart. I was quite frustrated. Tried chatting in with customer service & after providing all the relevant info & being asked to patiently wait, I was told to call the store myself for help. Sigh. So, I called & found out the system didn't work that way. He instructed me to order the tires online/via the app & once they recieved the shipment the store would contact me to schedule the install. Only then, upon arrival for my appointment, would I pay for said tires & services. I thought it a bit odd but returned to the app to complete my transaction. A few days later I got a call informing me my tires were ready & the final cost including the installation. When I was ready, I called the shop & requested an appointment. I was offered a same day slot which worked out great for me. I had a few hiccups when I arrived due to instructions not being given on where to go & received some bad intel from a random employee, but I finally arrived at my destination. I was greeted with a smile from Jared at the counter. He explained the whole process in clear & concise terms, completed the initial vehicle inspection (along with a test of my battery at no charge after hearing that I'd had to jump it on my way there) & processed my payment while informing me of my options to replace my failing battery simultaneously. I really appreciated his thoroughness & friendly demeanor. He took my keys & promised to call me once my car was done. I visited the cafe for lunch while I waited & before I'd even finished my pizza, my phone rang to let me know my car was ready. It seemed incredibly fast! At pickup, once again, Jared succinctly reviewed the services performed, listed the included warranties & their stipulations along with answering all of my questions with what felt like genuine concern. After I left I noticed that they had neatly returned my spare to its designated spot in the trunk & it felt much smoother to drive & maneuver thru town. I'm truly elated with the entire experience & will be recommending the tire & battery center at Sam's Club on Serene to everyone. If you're a Plus member like me, there's added incentive because the price of install is cut in HALF to only $40 for four tires. I'll certainly be returning next time I need tires. Thank you for making this initially daunting task almost enjoyable. 😎”
Address: 10445 Spencer St #140, Las Vegas, NV 89014, USA
“I would highly recommend anyone that needs a car repair, whether it’s a replacement of a tire, brakes, or anything regarding their engine problems to bring their car to this location. What makes this company stand out from the rest is the personal service from the staff and the fact that they actually care about ensuring that your car is fixed correctly and you never have to worry about being overpriced about any product or service that you are purchasing. I would like to personally thank Scott the General Manager and all of the other staff that works there for all of their professionalism, honesty and determination to make sure that my vehicle was fixed properly. I only wish there were more car repair companies that provided the same type of quality service. Jonathan”
Address: 7101 Mission St, Daly City, CA 94014, USA
“No appointment but done within five minutes. Very nice owner and quick service.”
Address: 1860 E Serene Ave, Las Vegas, NV 89123, USA
“First of all the personnel are great, Kyle wrote my order for brakes and was very friendly, professional, and informative. He also was kind enough to give me an extra military discount. I will recommend this Mieneke for all needed auto services. Thank you Kyle.”
Address: 360 E Silverado Ranch Blvd, Las Vegas, NV 89183, USA
“When I called (after trying several other locations) they were able to give me an appointment same day to get my oil changed, the day before I was going on a road trip. Tony took the time to walk me through some possible issues why I've been getting a burning smell while driving and didn't try to upsell me at all. Really great people!”
Address: 9788 Gilespie St suite 419, Las Vegas, NV 89183, USA
“Good people definitely helped me out and got me back on the road in a few hrs thanks guys!”
Address: 564 E Silverado Ranch Blvd STE 101, Las Vegas, NV 89183, USA
“I had a dead battery in my car this morning. I had a friend give me a jump from my house and followed me down to O'Reillys. The guy there refused to help me and not only that, they gave me the wrong battery. ? I was referred down to Atlas Auto and I spoke with David. He was amazing! He was so nice and so willing to help and so honest! Plus, buying the correct battery through him was over $50 cheaper than O'Reillys on Silverado and Eastern where they were rude, refused to help me, and gave me the wrong battery. Atlas Auto has earned my business for life! Well, at least as long as David works there! Lol”
Address: 564 E Silverado Ranch Blvd Suite#104, Las Vegas, NV 89183, USA
“Jeremy diagnosed my vehicle when I arrived not being like other repair facilities that I have gone to, that have you drop your car off then notify you if they remember to about your vehicle. Not only did his guys fix my vehicle for what it was brought in for but discovered something else was damaged on my car and fixed it. Whereas other facilities that I have dealt with would find something else and not fix it. My car runs perfectly! Thank you guys.”
Address: 2707 Smithfield Rd, Portsmouth, VA 23702, USA
“I work with an ABA provider who does center-based and in-home based services with children. Cintas recently provided our facility with a multitude of clean supplies such as toilet paper dispensers, paper towel dispensers, toilet bowl fresheners, air fresheners, hand sanitizers, mops and cleaning chemicals for the floors, among other supplies. They stop by weekly to restock our supplies. This has made a dramatic difference to our facility. As soon as parents and families walk in, there is a fresh, clean aroma. The entire building not only smells good, but the colorful dispensers adds a nice pop. This is reassuring to our families that we maintain a clean and healthy environment for their children. Not to mention, with the weekly re-stocks, a huge wait has been lifted in keeping up with everyday supplies. We are extremely thankful for choosing Cintas and highly recommend utilizing there services.”
Address: 10227 Crepe Myrtle Ct, Las Vegas, NV 89183, USA
“Al came over and looked at my diesel. He told me it needed a water pump. The next day he met me at my house and showed me how to do it. Other shops quoted me 300 plus dollars. He didn’t ask for anything. Thanks Al!”
Address: 9315 S Eastern Ave, Las Vegas, NV 89123, USA
“The technicians are competent and friendly. The service is constant and timely. I use this location regularly.”
Address: 9445 S Eastern Ave, Las Vegas, NV 89123, USA
“First time at this shop. I moved from small town south where you had a "guy" You took your car to your guy, he did your oil change and a full work up and let you know if anything else needed fixing and if it was minor, just went ahead and fixed it. Having moved to the big city, I found my oil changes were simply that and needless to say I was less than equipped to do my own work ups. I called Ted Weins and explained the situation and let them know I needed the works. Chris and the guys there did a full work up, let me know of some filters that needed changing, and (to my absolute horror) found and graciously removed a massive mouse nest from one of my air filters. They also let me know of things that needed to be fixed in the near future so I could budget for them. The entire staff was professional, courteous, and did I mention the mouse nest removal?? At any rate, nice to know small town service exists in the big city. I think I've found my new "guys".”
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