Category: | Car repair, Store, |
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Address: | 83 Broad St, Nashua, NH 03064, USA |
Postal code: | 03064 |
Phone: | (603) 886-5800 |
Website: | https://www.gurneysautomotive.com/ |
Monday: | 7:30 AM – 5:30 PM |
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Tuesday: | 7:30 AM – 5:30 PM |
Wednesday: | 7:30 AM – 5:30 PM |
Thursday: | 7:30 AM – 5:30 PM |
Friday: | 7:30 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
It's refreshing to know there are still honest businesses in this world. I found one at GURNEYS AUTOMOTIVE on Broad St in Nashua. Very down to earth friendly people.
Sandbaggers! By that I mean they always underpromise on how soon your car work will be done and impress you by getting it done way sooner than you'd expect. I appreciate the pleasant surprises. Maybe not so much now but it's still awesome.
I take both of my cars here for everything.
As for the actual work, Guerney's is very thorough and super organized. You get a very detailed report of the work with pictures (!) which is very well explained. If you have a question, you can call the service support personnel who seem very knowledgeable and care about your car without pushing unnecessary work. I also like getting report on items that may need attention so you can plan for it rather than finding out at the worst time. The staff at the counter is also excellent and shows genuine care. They appear to enjoy their job. Been in a chain service store before? Then you know what I mean.
A nail had punctured my tire and I went over to the auto shop I have been using for 6 years. They would not take my truck in for 2 weeks! I was flabbergasted by this, so I went to Gurneys for my first visit ever. I was expecting 1-2 days as I know most places are busy. I dropped the truck off and got a ride back home (super convenient to have the shuttle available). 2 hours later they called and told me it was done… also they saw my registration sitting on the center console and asked if I wanted them to complete it while in the bay!? Heck yes! A business that actually pays attention and goes the extra mile, LOVE IT. Just brought our Camry into them and they went the extra mile again with that. I try to run my business like this and know how hard it can be. Kudos to Gurneys and their staff. Thank you.
Customer Service always goes above and beyond! I always feel safe after getting my vehicle back from Gurneys. So glad we made the switch. They try to get you right
in even if you need something in a pinch! They give you the greatest experience throughout your whole visit! The owner even reaches out to make sure you had a good experience the day after your service. Top notch!