SEPHORA

Very helpful staff. Large inventory.

I love this Sephora, the staff is always so friendly and if I can’t find a product, they always help me!!

My father had just passed away. The only reason I was in the mall in the first place was to buy clothes for his funeral. We had finished doing just that a few stores down when my husband convinced me to go in to Sephora. He remembered me mentioning getting a little low on my night cream. I only agreed because it was the first day of the VIB sale and I had wanted to get my brother something for his dry skin. I walked in and everyone was so incredibly nice and welcoming. I grabbed my night cream, tried to get something for my mother in law (sold out instore but that's ok, I got it online), and had someone very kind help us pick out an oil for my brother. She was there for Lord Jones that day as a rep I think but she was so helpful and knowledgeable about other products too. She even gave us samples, not only for my brother to try, but for me and my husband as well. She completely did not have to do that but I am still thankful for the gesture. Everyone was just doing their jobs and they could not have known I was close to breaking down from my loss, but I felt good being there, even if it was brief. I'm opening my new night cream now and remembered how I felt that day. I just wanted to express my gratitude in a review. I'm used to people not approaching me when I'm shopping or offering to help, but it meant a lot to me on that particular day someone took the time to do so. Thank you!