Category: | Car repair, |
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Address: | 330 Ackerman Ave, Glen Rock, NJ 07452, USA |
Postal code: | 07452 |
Phone: | (201) 445-8887 |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I've been going to Martens for more than 10 years and there is no one else I would trust with my car. Simply put: They get the job done, and they get it done right. They're an independent shop, not a factory churning out below-standard repairs (more on that below). Frank takes the time to explain everything that will be done and the parts they'll be getting. He's honest, fair and has integrity, something all too often lost in this industry.
Martens just fixed my car trunk and I felt compelled to write because the trunk was not fixed correctly by another, not to be named, cookie cutter shop after an accident. I only went to the other shop because my insurance company said it was the shop they use and I mistakenly believed I had to go there. Turns out it's your legal right in NJ to say where you want your car to be fixed. I learned my lesson the hard way. Don't be fooled like I was. From now on I know to demand Martens and not anyone else. They are the absolute best!
I hardly ever write reviews, but Martens Body and Fender gave me one of the best customer service experiences, I've ever had from any company ever. Not only are they honest and fair, they truly advocate for the customer. They went way above and beyond what I was expecting, when they tried to get Honda to extend my warranty for an air conditioner that stopped working after only 8,000 miles. Martens did the research and discovered this was a known problem with Honda condensers, that there was a back order on Honda condensers because they were all breaking at once, and that Honda was refusing to acknowledge fault or pay for repairs. They explained the injustice of this to me, and instead of using the opportunity to make a profit, Martens gave me a deal on installing an after market air conditioner, charging me only for parts. This was in addition to the excellent body work they did on a complicated dent on the gas door panel. I will definitely be using them for all my future auto body needs!
If I could give this business ten stars, I would. When my car got t-boned while parked in the street right after I signed a contract to trade it in, Martens handled EVERYTHING. They dealt with the insurance company, got me a rental and had it fixed with amazing speed. I could not be more grateful for this amazing place.
Melissa was THE BEST!!!!!
Great service!!!!
You get what they promise, and then some!!!!!
The car came back better than new. It was hit in the rear and they buffed the entire car. You cannot tell they needed to replace all of the plastic and the rear door of the station wagon.
These people are pros!!!!
Martens Body and Fender - 330 Ackerman Ave, Glen Rock, New Jersey 07452 - rated 5 based on 6 reviews "I had an unfortunate mishap in the parking lot the...
Martens Body and Fender - 330 Ackerman Ave, Glen Rock, New Jersey 07452 - rated 5 based on 5 reviews "I had an unfortunate mishap in the parking lot the... See more of Martens Body and Fender on Facebook.
Martens Body and Fender - 330 Ackerman Ave, Glen Rock, New Jersey 07452 - Rated 5 based on 5 Reviews "I had an unfortunate mishap in the parking lot the...
<p>Martens Body and Fender is an auto body repair shop located on Ackerman Avenue in Glen Rock. Whether dealing with a problem after an accident, or interested in a stylistic car body change, Martens works with customers to either repair or enhance automobiles. Martens works on both cars...
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Martens Body and Fender. Vehicle body shop. Nicole Evelyn Yacht. Boat rental. B&D Home Remodel and Construction.
Join Facebook to connect with Frank Wasas and others you may know. Facebook gives people the power to share and makes the... Martens Body and Fender. Owner-Operator · August 2004 to present · Glen Rock, New Jersey.
From the moment you enter Martens Body and Fender's body shop in Glen Rock, you'll be greeted warmly, and they'll sweeten the deal by doing reliable work on your vehicle, too. Its A+ team is prepared to help rid your car of any surface deficiencies when you ask them about their scratch and dent repair...