Cross County Plumbing & Heating, Inc.

After our 15 yr old water heating began leaking, I needed to find someone to replace the unit. Checked a few big box stores first but didn't feel comfortable with their level of expertise or their availability. I called John at Cross County on a Friday afternoon around 3 pm and explained the situation. He said they could have someone come by for an estimate in the next 15-20 min. Unfortunately, I wasn't home at the time so he said he would check if a crew would be available for the next day. He called me back within 30 min and scheduled me for the next morning.

Anthony and Lupe showed up exactly within their 1 hour window the next day. They were both professional, friendly, and courteous. After the job was done, they took the time to go over the unit with my wife and I and answered any questions we had.

Their pricing was not the lowest quote I had but I am willing to pay a little extra for quality work and service. I find that it can be difficult to even get a call back or people to show up on time(if at all).

PLEASE NOTE:
Dear Skler Samson, AND Amer Ican.....WE NEVER WORKED FOR EITHER OF YOU! and would like YOU to remove your review. you are not in our file or have I ever heard of you.
Cross County Plumbing & heating has been in business for over 34 years and stands behind all work preformed and has a large 100% satisfied customers following .
Signed
John A. Ferraro
President/Owner of
Cross County Plumbing & Heating Inc.

I had a clogged sink and hired a plumber from Fairlawn that a friend of mine recommended. This plumber tried to snake the pipe but didnt work. So he said he had to try a different size of snake and will come back the next day. Next day came, the snake that he used still didnt do the job. Now he's telling me that he needed to do a high pressure jet that costs $800-$900 and will have to come back again the following day. Before this first plumber came back, I finally called Cross County and asked about the "jetting" that the previous plumber suggested. Though I didnt hire Cross County initially, John the owner, was kind enough to explain to me that "jetting" is not supposed to be done inside a house because it creates an epic mess of hot water with chemicals that comes back from the high pressure. I canceled the other plumber and decided to hire Cross County to look at my clogged sink. All they did was snake the pipe and run hot water through it and my sink finally worked. They were extremely professional and you can tell that they know what they're doing. John even called me after and asked if I was happy with it. I had to say that I was very pleased. I will never hesitate calling Cross County again if I need any plumbing work.