Cartier

My dad bought a bracelet for my mom online as a surprise. He engraved something on it and when he gave it to her it was two sizes bigger. When they came into Cartier, they said that since he bought it online they have to talk to those people. When my parents called, they said we can’t change it. My mom was upset because it was very expensive. The seller, Greg and manager, Fred were very helpful. They managed to change the bracelet and were so nice. I recommend this store and they have the best customer service.

The service and professionalism from Kate the operation manager was top-notch! Kate was lovely to work with.
We had some miscommunication but she took care of it and made sure we were happy and satisfied.
As a business owner that is make me feel good that people care about their customer experience.
Will definitely go back to Cartier @ short hill mall.
Thank you again 👍

Dan Oelke is a phenomenal person, he was super friendly, helpful, cheerful. If there were 10 stars I would give him 10 stars. Great guy.! Walked out with a love bracelet for moms birthday. Thanks Dan!

My fiancé and I bought our wedding bands here and wanted to say how Jean went above and beyond to make sure that I was able to get the best product available. He is very knowledgeable, patient and helpful. Special thanks to Jean Chahin. You are the best! I would definitely recommend this place to a friend or family member. Great customer service & support!!