Category: | Car rental, |
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Address: | 40 Claremont Ave, Montclair, NJ 07042, USA |
Postal code: | 07042 |
Phone: | (973) 744-7409 |
Website: | http://www.hertz.com/rentacar/location/unitedstates/newjersey/montclair/ewrn30 |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 12:00 PM |
Sunday: | Closed |
I did everything online so when I got there I just had to get the car. Have to hand it to the woman who runs this place--the phone was ringing off the hook when I got there, end of the day. She remained calm, even as 4 other customers walked in behind me, and very efficient. When I dropped the car off, I left me ezpass on the dash. She called me AND texted me, and held on to it until I could return the next day to pick it up. I love that she cares about her customers and goes above and beyond. If I ever need a rental again, I'm going here for sure.
Frankie is great ! Really great experience.
We fulfilled an insurance claim rental at this location. Chevy Sonic was clean and drove great. It even had some features I'll be looking at in getting our next car. Check in/out was fast. Frankie was awesome. Will return if I ever need rental services. Thanks!
Excellent customer service! The woman who runs the store, is so helpful. She was pleasant, honest, courteous and made the entire process so easy. I highly recommend Hertz and I would definitely use again.
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