Positive Reset Mental Health Clinic of East Brunswick

Great experience once I found the right fit of therapy and psychiatry treatment team for me at their office in East Brunswick.Unfortunately they said they do not except Medicare once my insurance changed to Medicare. Now I'm on a new journey for these services.

Great service provided for my young niece. Friendly and kind environment. Always available to help with any questions or issues. Dr Alex is kind, empathic, and very helpful. We are grateful to have her assistance!

Words can not describe how thankful I am for Ester and Stephanie. I don’t know how I would have been able to make it through this year if it was not for them. I know when I first started therapy it was completely booked out for months probably and due to my situation they took me right in and since then it has been a great blessing in my life. I used to be against therapy or ify about it due to everyone’s experiences and my childhood therapist but seeing and feeling the difference in my life through this season and having them and being able to cope better through it all has been life changing. Thank you Stephanie and Ester for all you do. I am doing better today and everyday slowly thanks to all your help and compassion though our sessions.

I’ve been a patient with Positive Reset for close to a year now and have been on quite the journey. My therapist, Stephanie is wonderful and great at fostering an environment that rewards vulnerability, she’s very easy to talk to and grounded in a way that’s comforting. I’d recommend her to anyone seeking counseling services.

My qualms are more so related to medication management. I’ve been to various practices over the years and medication management is always hit or miss but this lies closer to the miss mark. The prescribers (my first one especially) dictate rather than collaborate with their patients. They tend to treat patients like exclusively unreliable narrators of their experience with medication and are rarely amenable to changing medication they hadn’t planned to. I think across the board, practices need to prioritize patient care and remember people are more inclined to be med compliant when they’re being adequately medicated in a way that is affirming not harming.

Also, there’s room for growth in how late cancellations function. If you don’t give 24 hours notice, you owe a $50 fee before you can see providers again- I recently had family emergencies come up and had to pay this fee twice in a month otherwise they wouldn’t even let me see my prescriber to get my meds which I think is dangerous! Considering this practice caters to low income patients, it’s disarming that there’s no provisions in place if one can’t afford the fees; it feels like being punished for being low income/impoverished.

Overall, there’s room for improvement but the front desk staff are kind & the therapist are great. Shop around and do your due diligence but if you decide on Positive Reset, you’re not assured to be worse for wear.