(September 19, 2020, 7:50 am)
I purchased two lamps from Lighting Merchant, and one arrived with a damaged shade. I contacted them, and they immediately ordered a new shade! Within 10 days it was replaced, and I am happy to say it is perfect. Please do not hesitate to order from this company. You will get professional service, and your merchandise will arrive promptly and in excellent condition. If there is any kind of problem, this retailer will give you a positive resolution, and you will be as happy as I was! Great company with superior communication and reliability and respect for their customers!
Barbara