Douglas Volkswagen

Knowledgeable, passionate and meticulous... This is our salesman Vlad who made my day. I am so satisfied with overall process. This is the eighth lease I have signed since college but the first one with VW. Absolutely the most pleasant round ! On my way out I have already "reserved" my next EV with Vlad. Thank you.

Everyone at Douglas is super helpful and really knowledgeable in their respective areas. We just took in our car for the 10k visit and they really took great care of us. Definitely recommend these guys, they are awesome.

I chose this score mainly because of James' service. Always willing to answer all my questions (and I made a lot!) and helping me to make the best choices. His goal was genuinely to make me have a good purchase and a good experience and not just to sell me the car to achieve his goals. I felt that I was being very well supported and considered as a valued costumer. Thank you James! I will definitely recommend Douglas to my friends.

Dave and vw Douglas’s team thank you for a truly seamless process of obtaining a car. I am writing this review to express my utmost satisfaction and appreciation for the exceptional service I received during my recent purchase of a used car from your dealership. As a discerning customer, I understand the importance of transparency and honesty when it comes to purchasing a vehicle, and you truly exceeded my expectations.First and foremost, I would like to acknowledge your authenticity and honesty throughout the whole sales process. It was evident from the beginning that you had a genuine passion for providing exceptional customer service and making sure that my needs were met. Your willingness to answer all my questions and address any concerns I had demonstrated your commitment to providing a transparent car-buying experience.Moreover, I cannot emphasize enough how impressed I was with the meticulous manner in which you priced the vehicle. Not only did you offer a fair price, but you also provided a comprehensive breakdown of the factors that influenced the final cost. Your transparency throughout the negotiation process gave me confidence that I was making an informed decision, further establishing your credibility as a sales representative.I am ecstatic with my new car, and I strongly believe that the exceptional service I received from you contributed significantly to my overall satisfaction. In addition to your excellent service, the professionalism and efficiency of the entire dealership staff were commendable. From the initial inquiry to the final purchase, I experienced a seamless and stress-free process. Please accept my sincere gratitude for your utmost dedication and commitment to customer satisfaction. I am grateful to have had the opportunity to work with you and will continue to come back.

A big thanks to Dave Suchocki for helping us out yesterday. If you need someone to listen to everything you do/don't want in a vehicle, he is your guy! He narrowed down the choices and made what I was expecting to be an exhausting day into a fun experience. I was honestly dreading car shopping but he tells it like it is and I LOVE MY NEW SUV!! Thanks Dave!!